Consumer FAQs
​
How can I make a payment to Stanislaus Credit Control Service?
Phone: Call toll-free 1866-470-7731 Ext 1 to pay by Visa, MasterCard, or Discover Credit
or Debit or through Check by Phone
Online: Secure Payment Portal accepts Visa, MasterCard, Discover Credit or
Debit & Checks (COMING VERY SOON)
​
Mail: Send check, money order or credit/debit card information to:
Stanislaus Credit Control Service
5201 Cedar Street
Bellaire Texas 77401
Please include the account ID with your payment. This may be found above the
mailing address on the letter you received from us.
In-Person: Visit any location that accepts Western Union or MoneyGram payments:
• MoneyGram, Receive Code XXXXX with Stanislaus Credit Control Service Account ID
• Western Union, Blue Quick Collect Form with Pay To: Stanislaus Credit Control Service. and
Code City: Stanislaus Credit Control Service; State: FL with Stanislaus Credit Control Service Account ID.
​
What are your call center hours of operation?
Representatives are available:
Monday – Thursday from 8 AM to 10 PM EST (5 AM to 7 PM PST)
Friday from 10 AM to 5 PM EST (11 AM to 4 PM PST)
Saturday from 9 AM to 3 PM EST(10 AM to 2 AM PST)
How can I obtain additional information about my debt?
Please contact us toll free at 866-470-7731 Ext 1 or write to us at 5201 Cedar Street Bellaire Texas 77401
If you have received a letter from us please include the account ID located above the mailing address in your correspondence.
Has my account been reported to a credit bureau? its coming very soon
Possibly, please contact our collections department toll free at 866-470-7731 Ext 1 and we will assist you.
How can I learn more about my legal rights concerning the third party collection
of debts?
• All collection agencies collecting on third party debts are bound by the rules of the Fair Debt Collection Practices Act (FDCPA) enacted by the Federal Government in 1977.
• The Federal Trade Commission (FTC) is the governing body responsible for oversight of the
FDCPA. Click for more information
• Additionally ACA International, the Association of Credit & Collection Professionals, operates
the Ask Doctor Debt website which seeks to assist consumers who have been contacted by a
third party collection agency.
